Medium-Term Management Plan

Medium-term Management Plan Explanatory Video

Long-term Vision " For The Next Future3&3&3"

Management Philosophy

Putting customers first as the heart of the company

・To be grateful and to be appreciated
・To gather wisdom and strive to improve services
・To wish for prosperity while seeking mutual benefit

Mission

To contribute broadly to social development through food and housing services

Corporate Slogan

Start Your Day Off Right

A good morning creates a good day. A good day becomes a good week, a good year, and leads to a good life. When your morning changes, your life becomes even more wonderful. We offer you the comfort and hospitality of home. "Have a great day today, too."

Vision for 2030

At the milestone of our 50th anniversary: Further improvement of customer satisfaction, employee satisfaction, brand power, labor productivity, and expansion of newly developed areas

2030

Sales: 3,000billion yen

Operating profit: 300billion yen

Medium-term Management Plan Framework

Management that positions social value enhancement and shareholder value enhancement as the two wheels driving the realization of our Group's mission and sustainable growth

Enhancement of Social Value

Basic Policy

Sustainable improvement of satisfaction for all stakeholders, including customers and employees

2028 Target

Actively promote initiatives toward realizing a sustainable society

Four Important Themes
Environment human resources
Food Governance

Enhancement of Shareholder Value

Basic Policy

Establishment of a sound and strong business foundation that responds to future environmental changes for the realization of sustainable growth

2028 Target

ROE

10%

EPS

200yen

* Due to a stock split on April 1, 2024, the price has been changed from 400 to 200 yen.

Quantitative Targets

Achieve steady growth centered on the dormitory and hotel businesses, targeting a 5-year average sales growth rate of 10% and an average operating profit growth rate of 30%

External Growth

Increase the number of rooms through new development and optimize selling prices to improve the top line

Development Plan for Dormitory Business

Quantitative Target 50,000 rooms (+6,700 rooms)
Growth Strategy
  • Actively open new facilities around major national and public universities nationwide, expanding the market to areas where we have not yet established a presence
  • Increase market share by deepening relationships with schools and companies
  • Optimize selling prices in line with cost inflation

Development Plan for Dormy Inn Business

Quantitative Target 20,000 rooms (+3,600 rooms)
Growth Strategy
  • Focus on roadside-type establishments, including the Nono series and EXPRESS
  • Optimize selling prices through daily control, taking into account cost inflation
  • Actively attract inbound foreign tourists (target inbound ratio over 30%)
  • Open new facilities in areas not yet covered among all 47 prefectures for nationwide expansion

Development Plan for Resort Business

Quantitative Target 5,500 rooms (+1,300 rooms)
Growth Strategy
  • Open an average of 3-4 new facilities per year from candidate locations nationwide
  • Optimize selling prices through daily control, taking into account cost inflation
  • Actively attract inbound foreign tourists (inbound ratio over 15%)
  • Preparation stage for establishing sub-brands

Internal Growth

Striving to increase profitability by normalizing marketing costs and improving labor productivity through digital transformation (DX)

Investment, Shareholder Returns, and Financing

Plan aggressive development investments and large-scale renewal/DX investments to realize the next growth stage
Utilize recovering operating cash flow, real estate liquidation, and financing from financial institutions for investment funds
Real estate liquidation is being materialized through the signing of a "New Comprehensive Basic Agreement" with SMFL Mirai Partners Co., Ltd.

DX Strategy

By utilizing digital technology, we aim to improve service quality, customer convenience and satisfaction, as well as labor productivity and profitability through business efficiency

Business Site Renewal, Improvement of Sales Support Systems Construction and Utilization of Integrated Core Database
Enhancement of Service Value Enhancement of Intellectual Asset Value
  • Renewal of hotel reservation system
  • Introduction of hotel smart check-in system
  • Provision of web support services for dormitory residents
  • Renewal of corporate sales and contract management systems
  • Continuous review of business processes
  • Construction of databases for "customers," "buildings," and "human resources"
  • System risk analysis and countermeasures
  • Strengthening network security

Human Resources Strategy

Improve employee satisfaction through enhancement and review of training and personnel systems, and secure stable excellent human resources as the basis for business expansion

Organizational Revitalization through Improved Employee Satisfaction
  • Create comfortable workplaces and aim to improve engagement
  • Promote the use of various leave systems and enhance welfare benefit systems
  • Expand work styles that match lifestyles
Organizational Standardization through Functional Integration of Labor Management, Recruitment, and Education
  • Centralized management of quantitative and qualitative personnel information across departments
  • Standardization of personnel information throughout the Group
Problem Solving through Expanded Recruitment of Diverse Human Resources and System Review
  • Enhancement of recruitment channels
  • Establishment of diverse employment and work formats
  • Revision to personnel evaluation system and appropriate salary system
Issue Identification through Enhanced Education and Training
  • Strengthening of new employee training programs
  • Enhanced development of executive candidates through OJT
  • Subdivision of training by job responsibilities

Sustainability Strategy

Anticipating changes in the environment surrounding the Group, we have established four important themes and 11 materiality items in line with our Group's mission, aiming to enhance corporate value in the medium to long term and realize a sustainable "Healthy & Happy People" society.

Mission

To contribute broadly to social development through food and housing services

Important Themes Materiality (Important Issues) Specific Initiatives

Environment
Environment
  • Reduction of greenhouse gases
  • Reduction of disposable plastics
  • Effective utilization of water resources
  • Performance management of industrial waste
  • Switching to energy-saving equipment
  • Promotion support for eco-cars including EVs
  • Secondary use of hot spring exhaust heat
  • Review of amenity provision
  • Implementation of linen non-exchange (consecutive stay WECO cleaning)
  • Introduction of water-saving equipment

Social
Human Resources
  • Creation of new employment
  • Active participation of diverse human resources
  • Investment in human resources
  • Provision of learning opportunities
  • Active job creation
  • Employment of persons with disabilities
  • Promotion of increased female manager ratio
  • Introduction of genderless uniforms
  • Enhancement of training systems
  • Implementation of dormitory RA system
  • Provision of educational support programs
  • Support for international students through the Kyoritsu International Exchange Scholarship Foundation
Food
  • Food safety and security
  • Reduction of food waste
  • Health consciousness
  • Food safety and security through hygiene management compliant with HACCP
  • Reduction and recycling of food waste
  • Provision of health-conscious meals

Governance
Governance
  • Strengthening governance
  • Development of governance structure
  • Promotion of compliance
  • Implementation of harassment education

Development Business and Overseas Business Expansion

  • Actively expand the Senior Life business (senior housing business) being developed as the third pillar
  • Regarding overseas expansion that was interrupted due to the impact of COVID-19, we will resume surveys and move to the business verification stage during the new medium-term management plan period, focusing on the dormitory and Dormy Inn businesses

Development Business

Senior Business

  • Actively envision expansion in scale in anticipation of the future aging society
  • Develop new products in addition to nursing care-equipped paid elderly homes and serviced housing for the elderly

Overseas Business Expansion

Dormitory Business

  • Opened a service apartment, Thailand in April 2020
  • Focus on market research in North America, Hawaii, Oceania, and Europe going forward

Dormy Inn Business

  • Opened a business hotel in Seoul, Korea in January 2017
  • Resume surveys regarding expansion into Asia and North America
  • Opening our second store in Korea, Insa-dong December 2024